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Customer Services

Our highest priority is meeting our customers’ needs by providing exceptional service. Through our web site, we hope to deliver to you yet another easy way for you to do business with us.

How to Reach Us

Preston Municipal Utilities is conveniently located at 1 West Gillet Street, Preston, IA 52069.

The main office is open Monday through Friday, 7:30 am – 4:30 pm.

Telephone:  (563) 689-3081
Email: preston1@mchsi.com

To report a power outage, flickering lights, downed power lines, or other problems at your home or business related to electrical power service, call (563) 689-3081.

For billing questions, service connections/disconnections, or any other need, please contact the Billing Department, at (563) 689-3081.

IOWA ONE CALL:  Before you dig Call 811 and Stay Safe. Preston Municipal Utilities reminds you that when you are planning projects that require any digging there may be underground utilities that could be affected. Please plan ahead and have utilities located and marked before you dig.